Have a Question?

Browse through our Frequently Asked Questions below

Contact Us

We Have The Answers!

Pledging
1. Can one pledge the dematerialised securities?
Yes. Pledging dematerialised securities is easier and more advantageous as compared to pledging physical securities.

2. What should one do to pledge electronic securities?
The procedure to pledge electronic securities is as follows:
a. Both BOs, investor (pledgor) and the lender (pledgee) must have BO account with the same depository;
b. Pledgor will have to instruct DP to create pledge in prescribed standard form (Pledge Request Form) with the details of the securities;
c. The lender (pledgee) has to confirm the request through his/her DP;
d. Once this is done, securities are pledged.
e. All financial transactions between the pledgor and the pledgee are handled as per usual practice outside the depository system.

3. What is the procedure for closure of pledge after repayment of loan?
After the repayment of loan, pledgor can request for a closure of pledge by instructing the DP in a prescribed format. The pledgee on receiving the repayment will instruct his DP accordingly for the closure of the pledge.

4. Can pledgor (investor) change the securities offered in a pledge?
Yes, if the pledge (lender) agrees, pledgor (investor) may change the securities offered in a pledge.

5. Who will receive the corporate benefits on the pledged securities?
The securities pledged are only blocked in the account of pledgor (investor) in favour of the pledge (lender). The pledgor would continue to receive all the corporate benefits.

Unpledging
6. What is Unpledging of shares?
Unpledging of shares means release of pledge by paying off the loan amount or clearing your ledger debits & associated dues.

7. What are the charges for Unpledging of shares?
Unpledging of shares are charged a flat transaction fee, irrespective of the quantity unpledged. Hence, the fee charged is per scrip and not the volume. So, these charges remain the same whether you un-pledge 1 share or 100 shares.

Margin Pledge
8. What is Margin Pledge?
Margin Pledge refers to the process of using your existing stocks as collateral for availing additional limits. You can get several benefits if you opt for Margin Pledge including upto 4X times limit to expand your investment horizons.

9. What are the charges for Margin Pledge?
Pledging of shares are charged a flat transaction fee, irrespective of the quantity pledged. Hence, the fee charged is per scrip and not the volume. So, these charges remain the same whether you pledge 1 share or 100 shares
Understanding Depository System

1. What is a Depository?
A depository is an organisation which holds securities(like shares, debentures, bonds, government securities, mutual fund units etc.) of investors in electronic form at the request of the investors through a registered Depository Participant. It also provides services related to transactions in securities.

2. How is a depository similar to a bank?
It can be compared with a bank, which holds the funds for depositors. 
A bank holds funds in an account, while a despository holds securities in an account. Similar to a bank that transfers funds between accounts on the instruction of the account holder, the depository transfers securities between accounts on the instruction of the BO account holder. The bank facilitates transfer without having to handle money, while the depository facilitates transfer of ownership without having to handle securities. The bank facilitates the safekeeping of money, while the depository facilitates the safekeeping of securities.

3. How many Depositories are registered with SEBI?
At present two Depositories viz. National Securities Depository Limited (NSDL) and Central Depository Services (India) Limited (CDSL) are registered with SEBI.

4. Who is a Depository Participant?
A Depository Participant (DP) is an agent of the depository through which it interfaces with the investor and provides depository services. Public financial institutions, scheduled commercial banks, foreign banks operating in India with the approval of the Reserve Bank of India, state financial corporations, custodians, stock-brokers, clearing corporations /clearing houses, NBFCs and Registrar to an Issue or Share Transfer Agent complying with the requirements prescribed by SEBI can be registered as DP. Banking services can be availed through a branch whereas depository services can be availed through a DP.

5. What is the minimum networth required for a depository?
The minimum networth stipulated by SEBI for a depository is Rs.100 crore.

6. How many Depository Participants are registered with SEBI?
As on September 30, 2008, a total of 711 DPs (266 NSDL, 445 CDSL) are registered with SEBI.

7. Is it compulsory for every investor to open a beneficial owner (BO) account to trade in the capital market?
As per the available statistics at BSE and NSE, 99.9% transactions take place in dematerialised mode only. Therefore, in view of the convenience of trading in dematerialised mode, it is advisable to have a beneficial owner (BO) account for trading at the exchanges. However to facilitate trading by small investors (Maximum 500 shares, irrespective of their value) in physical mode the stock exchanges provide an additional trading window, which gives one time facility for small investors to sell physical shares which are in compulsory demat list. The buyer of these shares has to demat such shares before further selling.

8. What are the benefits of availing depository services?
The benefits are enumerated below:
 i. A safe and convenient way to hold securities;
 ii. Immediate transfer of securities;
 iii. No stamp duty on transfer of securities;
 iv. Elimination of risks associated with physical certificates such as bad delivery, fake securities, delays, thefts etc.
 v. Reduction in paperwork involved in transfer of securities;
 vi. Reduction in transaction cost;
 vii. No odd lot problem, even one share can be traded;
 viii. Nomination facility;
 ix. Change in address recorded with DP gets registered with all companies in which investor holds securities electronically eliminating the need to correspond with each of them separately;
 x. Transmission of securities is done by DP eliminating correspondence with companies;
 xi. Automatic credit into demat account of shares, arising out of bonus, split, consolidation, merger, etc.
 x. Holding investments in equity and debt instruments in a single account.

Dematerialisation
1. What is dematerialisation?
Dematerialisation is the process by which physical certificates of an investor are converted to an equivalent number of securities in electronic form and credited into the BO’s account with his DP.

2. How can one convert physical holding into electronic holding i.e. how can one dematerialise securities?
In order to dematerialise physical securities one has to fill in a DRF (Demat Request Form) which is available with the DP and submit the same along with physical certificates that are to be dematerialised. Separate DRF has to be filled for each ISIN. The complete process of dematerialisation is outlined below:
i. Surrender certificates for dematerialisation to your DP.
ii. DP intimates to the Depository regarding the request through the system.
iii. DP submits the certificates to the registrar of the Issuer Company.
iv. Registrar confirms the dematerialisation request from depository.
v. After dematerialising the certificates, Registrar updates accounts and informs depository regarding completion of dematerialisation.
vi. Depository updates its accounts and informs the DP.
vii.DP updates the demat account of the investor.

3. What is an ISIN?
ISIN (International Securities Identification Number) is a unique 12 digit alphanumeric identification number allotted for a security (E.g.- INE383C01018). Equity-fully paid up, equity-partly paid up, equity with differential voting /dividend rights issued by the same issuer will have different ISINs.

4. Can odd lot shares be dematerialised?
Yes, odd lot share certificates can also be dematerialised.

5. Do dematerialised shares have distinctive numbers?
Dematerialised shares do not have any distinctive numbers. These shares are fungible, which means that all the holdings of a particular security will be identical and interchangeable.

6. Can electronic holdings be converted back into physical certificates?
Yes. The process is called rematerialisation. If one wishes to get back his securities in the physical form he has to fill in the RRF (Remat Request Form) and request his DP for rematerialisation of the balances in his securities account. The process of rematerialisation is
outlined below:
 i. Make a request for rematerialisation.
 ii. Depository participant intimates depository regarding the request through the system.
 iii. Depository confirms rematerialisation request to the registrar.
 iv. Registrar updates accounts and prints certificates.
 v. Depository updates accounts and downloads details to depository participant.
 vi. Registrar dispatches certificates to investor.
1. What is a Demat Account?
A demat Account is like a bank account for your shares and stocks in which the shares/stocks are held in an electronic format. Demat accounts make it much easier to own and trade stocks, shares, mutual funds, ETFs by eliminating paperwork. Note that a Demat account and trading account are not the same. A trading account is used to buy and sell shares while a Demat account is used to hold them. Similar to a bank account, where money is debited and credited, shares are debited and credited from a Demat account.

2. How can services of a depository be availed?
To avail the services of a depository an investor is required to open a Beneficial Owner (BO) account (Demat Account) with a Depository Participant (DP) of any depository. 

3. How to Open a Demat Account?
i. Choose a Depository Participant (DP)* with whom you would like to open Demat account.
ii. Fill the account opening form. Carry all your original documents with you.
iii. The DP will provide you a copy of all the terms and conditions and the charges that will be levied for the services.
iv. After the form is processed, you will be given an account number/client ID and a password by the DP. These details would be required to access the demat account online.
v. You can operate your demat account without holding any securities. Also, there is no hassle of maintaining a minimum balance either.

*A Depository Participant (DP) is a link between the account holder and a depository such as the CDSL (Central Depository Services Limited) or the NSDL (National Securities Depository Limited). A DP can be a bank, a financial institution, brokerage house or similar entity. To beeligible, it must be registered with SEBI.

4. What are the Facilities You Can Avail by Opening a Demat Account?
i. Share Transfer: Demat accounts are used to transfer the share holdings of an investor.
ii. Loan Facility: If you hold securities in your demat account, you have access to loan facilities. Securities function as collateral.
iii. Dematerialisation and Rematerialisation: With an active demat account, conversion of securities into different forms is an easy task. You can convert physical shares into electronic ones or vice versa.
iv. Availing Corporate Benefits: With demat accounts, you can avail of the benefits associated with holding securities. For example, when a company provides dividends, interests or refunds to its investors, demat account holders can access these benefits
immediately.

5. Eligibility to Open a Demat Account
A person can open a demat account if they are:
 a. Resident individuals
 b. Minors
 c. Non-resident Indians
 d. In the case of minors, the account is to be operated by a guardian/parent till the minor turns 18.

 Non-individuals in the following categories are also eligible to open a Demat account:
 a. Corporate entities
 b. Partnership firms, with the Demat account in the partner's name
 c. Registered/unregistered trusts, the Demat account being in the name of the trustees
 d. Registered/Unregistered societies, with the Demat account being in the name of the members
 e. An Association of Persons (AOP)
 f. Limited Liability Partnership (LLP)
 g. Banks and mutual funds can also open Demat account.

6. What are the Documents Needed in Order to Open a Demat Account?
Documentation requirements for demat account opening process are as follows:
 - A proof of identity
 - A proof of address
 - A proof of income

Other required documents include:
 - Bank account proof, such as a cancelled cheque or passbook
 - Recent passport-sized photograph

7. What are the other Demat Account Details?
There are some details you should keep an eye on, and make sure to collect these from your DP:
- Demat Account Number: This is known as “Beneficiary ID” if under CDSL (Central Depository Services Ltd). It is a 16 digit number.
- DP ID: This ID is given to the depository participant; it forms a part of the demat account number. 
Please note: DP ID and Client ID are not the same. Your Demat account number is acombination of your DP ID and your Client ID.
- POA Number: This refers to the Power of Attorney agreement, in which an investor permits a stockbroker to operate the account

8. What are all charges an investor has to pay for opening and maintenance of a BO account?
SEBI has rationalised the cost structure for dematerialisation by removing account opening charges, transaction charges (for credit or buy transactions of securities), custody charges and account closing charges. Custody charges are now paid by the issuer companies. Broadly, investors are required to pay the charges towards:-
i. Dematerialisation and Rematerialisation of their securities
ii. Annual account maintenance charges
iii. Transactions fees (only for sell transactions)
iv. The DP may revise the charges by giving 30 days’ notice in advance.

Further, SEBI has also advised the DPs to submit to their Depository their tariff/charge structure every year latest by 30th April and changes made therein, along with the date of effect to enable the investors to have a comparative analysis of the tariff/charge structure of various DP’s. The information received by the depositories is put up on their websites.

9. Why should an investor give his bank account details at the time of BO account opening?
Bank account details are necessary for the protection of interest of investors. When any cash or non cash corporate benefits such as rights or bonus or dividend is announced for a particular scrip, depositories provide to the concerned issuer /it’s RTA, the details of the investors, their electronic holdings as on record / book closure date for reckoning the entitlement of corporate benefit. The disbursement of cash benefits such as dividend is credited directly by the Issuer/it’s RTA to the beneficiary owner through the ECS (Electronic Clearing Service wherever available) facility or by issuing warrants on which bank account details are printed for places where ECS facility is not available. The bank account number is mentioned on the dividend and warrant to avoid any fraudulent misuse. The bank account details will be those which are mentioned in account opening form or modified details that had been intimated subsequently by the investor to the DP.

10. Can an investor change the details of his bank account?
Yes. However, the investor must inform the DP regarding change in the bank account and corresponding change in MICR / IFSC code while updating their bank account details with DP. In the depository system monetary benefits on the security balances are paid as per the bank account details provided by the investor at the time of account opening. The investor must ensure that any subsequent changes in bank account details are informed to the DP.

11. What should be done if the address of the investor changes?
Investor should immediately inform his DP along with necessary documents, who in turn will update the records. This will obviate the need of informing different companies.

12. What would be the charges for account closure and securities transfer due to account closing?
SEBI has advised that from January 09, 2006, no charges shall be levied by a depository on DP and consequently, by a DP on a BO, when a BO transfers all the securities lying in his account to another branch of the same DP or to another DP of the same depository or another depository, provided the BO Account/s at transferee DP and at transferor DP are identical in all respects. In case the BO Account at transferor DP is a joint account, the BO account at transferee DP should also be a joint account in the same sequence of ownership. All other transfer of securities consequent to closure of account, not fulfilling the above-stated criteria, would be treated like any other transaction and charged as per the schedule of charges agreed upon between the BO and the DP.

13. Can multiple accounts be opened?
Yes. An investor can open more than one account in the same name with the same DP and also with different DPs. For all the accounts, investor has to strictly comply with KYC norms including Proof of Identity, Proof of Address requirements as stipulated by SEBI and also provide PAN number. The investor has to show the original PAN card at the time of opening of demat account.

14. Does the investor have to keep any minimum balance of securities in his account?
No.

15. Is it necessary to have account with the same DP as broker has?
No. Depository / DP can be chosen by investor as per convenience irrespective of the DP of the broker.

16. Can an investor open a single account for securities owned in different ownership patterns such as securities owned individually and securities owned jointly with others?
No. The Demat account must be opened in the same ownership pattern in which the securities are held in the physical form. e. g. if one share certificate is in the individual name and another certificate is jointly with somebody, two different accounts would have to be opened.

17. What is required to be done if one has physical certificates with the same combination of names, but the sequence of names is different i.e. some certificates with ‘A’ as first holder and ‘B’ as second holder and other set of certificates with ‘B’ as first holder and ‘A’ as the second holder?
In this case the investor may open only one account with ‘A’ & ‘B’ as the account holders and lodge the security certificates with different order of names for dematerialisation in the same account. An additional form called "Transposition cum Demat" form will have to be filled in. This would help you to effect change in the order of names as well as dematerialise the securities.

18. Can an investor operate a joint account on "either or survivor" basis just like a bank account?
No. The demat account cannot be operated on "either or survivor" basis like the bank account.

19. Can someone else operate the account on behalf of the BO on the basis of a power of attorney?
Yes. If the BO authorises any person to operate the account by executing a power of attorney and submit it to the DP, that person can operate the account on behalf of the BO.

20. Can addition or deletion of names of accountholders is permitted after opening the account?
No. The names of the account holders of a BO account cannot be changed. If any change has to be effected by addition or deletion, a new account has to be opened in the desired holding pattern (names) and then transfer the securities to the newly opened account. The old account may be closed.

21. Can an investor close his demat account with one DP and transfer all securities to another account with another DP?
Yes. The investor can submit account closure request to his DP in the prescribed form. The DP will transfer all the securities lying in the account, as per the instruction, and close the demat account.

22. What if there are any discrepancies in the statement of holdings?
In case of any discrepancy in the statement of holdings, investor can contact his DP and in case of discrepancies in corporate benefits, one can approach the company / its Registrar and Transfer Agent. If the discrepancy is not resolved, the investor may approach concerned Depository (NSDL or CDSL).

23. Whether investor can freeze his account(s)?
Investor can freeze his account and/or ISIN and/or specific number of securities under an ISIN for any given period of time as per applicable Regulations of SEBI and Bye Laws of the
respective depository
1. What is a surveillance measure?
Market surveillance plays a key role in ensuring safety and integrity of the markets as it is the process of prevention and investigation of abusive, manipulative or illegal trading practices in the securities markets. Surveillance Measure is an initiative by the regulatory bodies and exchanges to protect traders and investors by monitoring price and volatility and detecting misleading activities like insider trading, fictitious transactions, and more.

2. What is ASM?
SEBI (Securities and Exchange Board of India) along with the stock exchanges have initiated an Additional Surveillance Measure or ASM to safeguard investors’ interests by ensuring there are no market speculations or manipulations like unexpected price movements. The stocks are categorized under ASM for surveillance based on criteria specified by NSE.

3. What is GSM?
GSM or Graded Surveillance Measure is a system used by Indian Stock Exchanges like NSE and BSE to alert traders/investors and ask them to be extra cautious while dealing in certain securities which have been categorized under GSM. Scrip’s can be classified under GSM due to abnormal price hike that doesn’t match with the company’s financial health, are illiquid, have negligible market capital, and are underperforming.

4. What is the difference between ASM and GSM?
The main aim of the ASM framework is to control stock volatility, while the primary objective of GSM is to protect the investors from underperforming stocks by not allowing intraday trading and to advise them to be extra vigilant while dealing with securities that are witnessing unusual price fluctuations. Both these frameworks are introduced with different objectives, but their main goal is to protect traders and investors.

5. What is the basis of categorizing a scrip under ASM?
SEBI and Exchanges jointly decides the objective criterion to shortlist securities under ASM based on the following parameters:
1. High Low Variation
2. Client Concentration
3. Close to Close Price Variation
4. Market Capitalization
5. Volume Variation
6. Delivery Percentage
7. No. of Unique PANs & PEs

6. When will a scrip be classified under GSM?
On the basis of below-mentioned pointers, Regulatory Body and the Exchanges make their decision of adding a scrip under GSM category:
1. Periodic Call Auction Session for Illiquid Securities
2. Periodic Review of Movement of Securities to/from Trade for Trade
3. Persistent Noise Creators
4. Rumour Verification and Clarification in case of Spurt in Price/Volume

7. When will a scrip get out of ASM/GSM?
Every 2 months in the case of ASM and every quarter in the case of GSM, the stock can go in and out of the list based on the review carried out by the exchange.

8. How much margin is charged for ASM/GSM scrip?
The applicable margin while placing orders for ASM/GSM scrip will be 100% in all stages while the price band fluctuates.
For GSM: In Stage 1, the applicable margin shall be 100%, while, from Stage 2 onwards, an Additional Surveillance Deposit of 50% or 100% will be applicable based on GSM stage.
Note: Please know that clients will not be able to buy stocks that are in stage 2 of GSM or higher. These stocks will require Additional Surveillance Deposit (ASD) of 100% of the trade value or more and this margin will remain blocked by the exchange atleast for 2 months even after the stock is solid.

9. What are Insolvency and Bankruptcy Code (IBC) and Inter Creditor Agreement (ICA)? What happens when a stock is under the surveillance of either of these codes?
Insolvency Bankruptcy Code (IBC):
This law is incorporated to handle insolvency and bankruptcy cases. When a stock is under surveillance for IBC, it means the company is going through an insolvency procedure. For some of these stocks, trading may still be allowed subject to the stage of surveillance.

Inter Creditor Agreement (ICA):
An agreement between various lenders and a single borrower that describes their rights and obligations in case of a default is ICA. When a company has entered into ICA to restructure the debt, its stock comes under the surveillance. In these cases, trading in the stocks might be allowed but with certain restrictions in place.
1. What is transmission of dematerialised securities?
Transmission is the process by which securities of a deceased account holder are transferred to the account of his legal heirs / nominee. Process of transmission in case of dematerialised holdings is more convenient as the transmission formalities for all securities held in a demat account can be completed by submitting documents to the DP, whereas in case of physical securities the legal heirs/nominee/surviving joint holder has to independently correspond with each company in which securities are held.

2. In the event of death of the sole holder, how the successors should claim the securities lying in the demat account?
The claimant should submit to the concerned DP an application Transmission Request Form (TRF) along with the following supporting documents
a) In case of death of sole holder; where the sole holder has appointed a nominee 
- Notarised copy of the death certificate
b) In case of death of the sole holder; where the sole holder has not appointed a nominee
- Notarised copy of the death certificate
And anyone of the below mentioned documents –
- Succession certificate
- Copy of probated will
- Letter of Administration

The DP, after ensuring that the application is genuine, will transfer securities to the account of the claimant. The major advantage in case of dematerialised holdings is that the transmission formalities for all securities held with a DP can be completed by interaction with the DP alone, unlike in the case of physical share certificates, where the claimant will have to interact with each Issuing company or its Registrar separately.
1. Where can I find my UPI ID?
Generally, you can find your UPI ID in the profile section of the respective app you are using.

2. I don’t have a UPI ID. Can I apply for an IPO?
In case you don’t have a UPI ID, you can create it with any of the UPI Handles featured in the NPCI list.
Alternatively, you can apply through ASBA with your bank or through physical form.

3. How can I create my UPI ID?
You can follow the below steps to create a UPI ID with the BHIM app
Download the Google Pay/ PhonePe / BHIM App Verify your mobile number
Register the passcode (it is required to open the app) Select your bank from the options available The app will fetch your bank details In case you have more than one account, choose the account you want to register with BHIM Set up a UPI PIN for security
Now you can check your UPI ID in the profile section.

4. Why am I un
able to apply for IPOs via my UPI ID/Handle?
For IPO applications, only UPI ID/Handles approved by NPCI are allowed. In case you are unable to apply for IPO using your UPI ID/Handle, we recommend that you check the list of banks/apps approved by NPCI for providing UPI service for IPO application.

5. Why can’t I see my UPI handle listed in the dropdown in the Angel One app while applying
for an IPO?

In case you can’t find your UPI Handle in the dropdown list on the IPO page in the Angel One app, it means your UPI Handle is not approved by NPCI for applying for an IPO. Try to use or create an alternative UPI ID with any of the entities featured on the NPCI list.

6. When will I receive my UPI mandate request after placing an order?
Below are a few things you can do:
Go to your Payment App – Navigate to the mandate section and check if you have an open mandate or not.
In case you have received many mandates then you can cross verify with the Application ID mentioned in the mandate details with the Application ID mentioned in the order details from Angel One’s Application OR Make sure your Payments App is updated. OR If it is taking longer than 6 hours then cancel your bid from Angel one’s application and place a new bid.

7. How to approve an IPO mandate request?
You have to approve the IPO mandate request in your UPI app.

8. By when can I approve the UPI mandate request?
Pending mandates shall expire after 5 PM on the last day. So users should accept the mandate before 5 PM on the last day to participate in the IPO.

9. What are the charges of applying for an IPO?
With Angel One, there are no charges to apply for an IPO.

10. What is the cut- off price & why should I apply at a cut-off price?
Cut-off price is the price at which the shares get issued through an IPO to the investors. This price is ascertained at the allotment stage. When an investor applies for an IPO at a cut-off price, that means he is ready to bid at this price. In an ideal scenario, all retail investors bid at the cut-off price to increase their chance of allotment.

11. Can I use a bank account not linked with Angel One to apply?
You can apply for an IPO using any other bank account provided the account is in the name of the investor.

12. Can I apply for an IPO using my bank’s current account?
It is preferred that you apply using your savings account as most banks do not process IPO applications submitted using a current account. You need to check with your bank for more details.

13. Can I apply for an IPO using my HUF’s account?
You cannot apply via the Angel One app. However, you can apply using your HUF account through the physical ASBA process with your
bank.

14. My daughter is a minor. Can I apply for an IPO using her account?
The Angel One app doesn’t allow a minor to apply. Although, a minor can apply via physical ASBA process through your bank.

15. Why didn’t my account get debited after applying for an IPO?
As per the ASBA process, banks will simply hold/block your money when you apply for an IPO. Once the shares are allotted to you, the amount will be debited from your bank account.
If the shares are not allotted to you, the amount will be unblocked/released to your account
on/before the UPI mandate expiry date.

Note: Banks usually take 10-15 days to release your funds.
If your funds are still blocked after 15 days please contact your bank .

16. Can I modify my IPO bid?
Yes, you can modify the lot size and UPI ID of your IPO bid after placing an order.
Please note that if you have approved your UPI mandate request for the order and modified the order later, the entire IPO bid amount will be blocked in addition to the amount blocked for your original IPO bid.
You will also receive another UPI mandate request for your modified bid. However, if you haven’t approved the original mandate request, no amount will be blocked for the original IPO bid.

17. Why is my IPO application rejected?
Few of the common reasons your IPO application is rejected You might have entered the wrong UPI ID or UPI PIN while approving the mandate Ensuring that the Bank A/c, Demat A/c, and UPI ID are mapped to the same PAN
For example: Jack is using Jill’s UPI ID to apply for an IPO with his Demat A/c. In such a case, Jack’s application will be rejected because Jill’s bank account used is not linked to the demat account of Jack Jill’s UPI ID used is not linked to Jack’s PAN

18. When will my funds be blocked and unblocked?
Your funds will be blocked once you approve the UPI mandate request for IPO. Your funds will be unblocked/released on or before the UPI mandate expiry date if the shares  are not allotted through IPO.
Please reach out to your bank in case funds are not unblocked/released post the mandate expiry date.

19. How can I get a guaranteed IPO allotment?
We would like to explain that Angel One is merely a platform to apply for IPO and has no control over its allotment. IPO allotment can never be guaranteed since, in case of over￾subscription, the allotment is done via a lottery system. However, you can avoid application rejection by Applying from only 1 Demat account per PAN Applying at cut-off price Ensuring that the Bank A/c, Demat A/c, and UPI ID are mapped to the same PAN 
For example: Jack is using Jill’s UPI ID to apply for an IPO with his Demat A/c. In such a case, Jack’s application will be rejected because Jill’s bank A/C used is not linked to the Demat A/c of Jack Jill’s UPI ID used is not linked to Jack’s PAN

20. Where can I check my refund status in case of a rejected/non-allotted IPO application?
Banks will simply hold/block your money when you apply for an IPO.
So, your funds will be released/unblocked on or before the UPI mandate expiry date.
Please reach out to your bank in case funds are not unblocked or released post the mentioned date.

21. Why didn’t I get my IPO allotment?
Common reasons why you didn’t get the allotment are Non-Allotment – Allotment is done through lottery system because of over-subscription Rejection – Application can be rejected due to either of the following reasons:
1) Application received from multiple Demat accounts having the same PAN
2) Bank account Demat account, and UPI ID used for an application not mapped to the same PAN
3) Your bid price is lower than the final issue price

22. Is tax applicable on profit from an IPO?
Tax will be levied on your profit as per your tax bracket.

23. I have approved the mandate request, but the status on the Angel One app is still pending.
What to do?

Your UPI mandate request status on the Angel One app does not get updated in real-time. It will reflect shortly in your IPO order book.

24. Can I withdraw/delete/cancel my IPO bid?
For an IPO application process in the Angel One app, withdrawing, deleting, and canceling the application is the same thing. Follow the below path to withdraw/cancel your IPO application Tap on IPO on the Home page Click on IPO orders & click on the IPO Order you wish to cancel Tap on cancel & confirm to cancel your IPO Order.

25. How can I check my IPO application status?
Follow the below path to check your IPO application status Tap on IPO on the Home page Click on IPO orders & click on the IPO Order for which you want to check the application status Your IPO application status will be visible from here

26. Where to check the IPO allotment status?
Follow the below path to check your subscription status Tap on IPO on the Home page Click on IPO orders & click on the IPO Order for which you want to check the subscription status Your IPO subscription status will be visible from here

27. Can I submit multiple applications for an IPO?
Only 1 application per PAN is recommended. Even if you apply via different platforms using the same PAN, your application will be rejected and you will not get the IPO allotment.
However, you can increase the chances of IPO allotment by applying with different account linked to different PAN. For example, you can apply with your and your parents demat account separately

Revised Guidelines on Margin Collection

Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f September 1, 2020. Update your mobile number & E mail Id with your stock broker/depository participant and receive OTP directly from depository on your E Mail Id and/or mobile number to create pledge. Pay 20% upfront margin on the transaction value to trade in cash market segment. Investor may please refer to the Exchanges FAQs issued vide circular referane NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued time to time in this regard. Check your Securities/MF/Bonds in the consolidated account statement issued by NSDL/CDSL every month.

Advisory KYC

Advisory – KYC Compliance - All investors are requested to take note that 6 KYC attributes i.e. Name, PAN, Address, Mobile Number, Email id and Income Range have been made mandatory. Investors availing custodian services will be additionally required to update the custodian details. The last date to update KYC is on or before March 31, 2022. Thereafter non-compliant trading accounts will be blocked for trading by the Exchange. The non-compliant demat accounts will be frozen for debits by Depository Participant or Depository. On submission of the necessary information to the stockbroker and updation of the same by the stockbroker in the Exchange systems and approval by the Exchange, the blocked trading accounts shall be unblocked by the Exchange on T+1 trading day. The demat account shall be unfreezed once the investor submits the deficient KYC details and the same is captured by the depository participant in the depository system. To ensure smooth settlement of trades, the investors are requested to ensure that both the trading and demat accounts are compliant with respect to the KYC requirement. The investors are hereby requested to comply with the regulatory guidelines issued by Exchanges and Depositories from time to time with regard to KYC compliance and related requirements.

Precaution for Clients dealing in Options

Sharing of trading credentials – login id & passwords including OTPs. Trading in leveraged products like options without proper understanding, which could lead to losses. Writing/ selling options or trading in option strategies based on tips, without basic knowledge & understanding of the product and its risks. Dealing with unsolicited tips through WhatsApp, Telegram, YouTube, Facebook, SMS, calls, etc. Trading in “Options” based on recommendations from unauthorized/ unregistered investment advisors and influencers.

Advisory - Investors

  • Ensure that pay-out of funds/securities is received in your account within 1 working day from the date of pay-out.
  • Be careful while executing the PoA (Power of Attorney) - specify all the rights that the stock broker can exercise and timeframe for which PoA is valid. It may be noted that PoA is not a mandatory requirement as per SEBI / Exchanges.
  • Register for online applications viz Speed-e and Easiest provided by Depositories for online delivery of securities as an alternative to PoA.
  • Ensure that you receive Contract Notes within 24 hours of your trades and Statement of Account at least once in a quarter from your Stock Broker
  • Please note that securities provided by you towards margin are not permitted to be pledged by your Stock Broker for raising funds. 
  • If you have opted for running account, please ensure that the stock broker settles your account regularly and in any case not later than 90 days (or 30 days if you have opted for 30 days settlement). 
  • Do not keep funds and securities idle with the Stock Broker.  
  • Regularly login into your account to verify balances and verify the demat statement received from depositories for correctness.
  • Check messages sent by Exchanges on a monthly basis regarding funds and securities balances reported by the trading member and immediately raise a concern if you notice a discrepancy.
  • Always keep your contact details viz Mobile number / Email ID updated with the stock broker. You may take up the matter with Stock Broker / Exchange if you are not receiving the messages from Exchange / Depositories regularly.
  • If you observe any discrepancies in your account or settlements, immediately take up the same with your stock broker and if the Stock Broker does not respond, with the Exchange/Depositories

Attention to the Investors

  1. Prevent un-authorized transactions in your account. Update your mobile numbers/email ids with your stock brokers and depository participants. Receive information of your transactions directly from the exchange or depository on your mobile/email at the end of the day. Issued in the interest of investors
  2. KYC is a one-time exercise while dealing in securities markets. Once KYC is done through a SEBI-registered intermediary (broker, DP, mutual fund, etc.), you need not undergo the same process again when you approach another intermediary.
  3. No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in the investor’s account.
Registered 
Address:

12-A/4 New Sion CHS LTD, Sion (W), Mumbai – 400022.

Main Office (DP Office):

301 Sagar Avenue, S.V. Road, Andheri (W), Mumbai – 400058.

SEBI Regn. Number:

INZ000220334.
CIN: U66120MH2000PTC124971.

Contact Number:
chevron-down